Shipping policy
Shipping Policy
CellPhone BG delivers orders throughout Bulgaria via Econt courier services.
Order Processing
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are:
-
1–3 business days for products in stock
-
Products available on request may require additional delivery time
In the event of a delay, we will contact the customer.
Shipping Costs
Shipping costs are calculated automatically at checkout based on:
-
Delivery address
-
Parcel size and weight
-
Selected shipping method
Package Inspection
We recommend that customers inspect their package upon delivery.
If you receive a damaged product, a missing item, or experience any issue with your order, please contact us as soon as possible.
Important Information
Delivery delays may occur due to:
-
Temporary stock shortages
-
High-demand periods
-
Courier service delays
-
Force majeure or other unforeseen circumstances
Contact Information
Email: marketing@cellphone-bg.com
Phone: +359 899 194 199